E-Mail |
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don@boneart.co.nz
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Phone |
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+64 9 2785156
(Country Code - Area Code - Number)
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If contacting us by
phone, please check the local time in
New Zealand "before" calling.
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Click to see the current time in New Zealand |
Fax |
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Fax +64 9 2785699
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Snail Mail
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The Bone Art Place
P.O. Box 23-404
Hunters Corner
Manukau 2155
New Zealand
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Street Address
Administration Office (This is not a retail shop)
Visits are welcome but strictly by appointment only
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60 Woolfield Road
Papatoetoe
Auckland 2025
New Zealand
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For our PayPal user code, bank details and postal payment instruction
etc, go here
Email Problems?
If you have had any problems contacting us by email check out the possible causes and solutions
- Email Unanswered:
- Was the return address on your email correct, if in doubt send it again and check it carefully.
- Due to the huge amount of spam we receive every day we have been forced to introduce a filtering system as have many other companies and ISPs. Take a note of these points to make sure your emails pass the "Spam" test
* Always include the subject line and make it meaningful.
An empty subject line or one that simply says "Hi", "Hi Don" or "Order" will make your email look like the hundreds of spams we get daily with those subject lines and our filters are likely to trash it.
* Don't include lots of links to sites or lots of advertising material, particularly if the word "Free"is mentioned more than 3 times.
* If you sell Viagra don't mention that in your email, apart from giving us a complex (hundred of spam emails every day telling us we desperately need to stuff to keep our ladies happy) it is one of the key words that will automatically trigger our filters to dump your message.
* Please don't type everything in capital letters.
- Emails bounced back as blocked or refused.
There are quite a few mail services around the world that support spammers so there are now a lot of blacklists and blocking services such as Spam Cop that will block these mail servers. Sometimes a legitimate ISP can find themselves on these blacklists if any of there users have sent spam (generally only for a week then it is reviewed and the block removed)
As a result many ISPs (including ours) now use these blacklists to protect their customers.
If you are unfortunate enough to be with an ISP or using a mail service that is blocked by one of the blacklists, your mail to us (and other people) may be bounced back with a 550 message.
The first thing you should do is complain to your ISP and send a copy of the bounced email with the 550 messaged attached so that they can contact the blacklist operators and clear it up.
There are two ways around this problem:
- Resend the emails using either another ISP or another email service such as Yahoo mail or hotmail.
OR
- Resend your message to one or more of the alternative email accounts we hold with other services.
one of then at least will not be using the same blacklist so will allow you email to get through.
boneart@xtra.co.nz
bone_art_place@yahoo.co.nz
boneman@marketing.co.nz
All of these addresses are checked at least three times every hour.
If all else fails phone or fax us.
